HughesNet® FAQ

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What is satellite Internet?

The Internet is provided through a few different mediums. Some common ones include through telephone or cable lines, or through fiber optic lines. These start at a transmission center, and are linked to hubs, which then link to individual homes and businesses....

Why should I get Internet in a rural or remote area?

Today, everything is on the Internet. We bank in the Internet, and buy many of our products on the Internet. Applying for jobs, getting an education, or applying for government benefits are all done on the Internet. You can even visit a doctor over the Internet...

What happens to my HughesNet Internet if I move?

One of the biggest benefits of HughesNet satellite Internet is that you can take it with you anywhere in the United States. Other types of Internet require infrastructure to be laid into the ground, which means some providers don't service some areas. Since satellite...

Is HughesNet fast enough for Netflix?

Netflix runs very well on HughesNet on a variety of settings and speeds. Higher definitions use more data, but HughesNet satellite Internet plans offer enough data to get plenty of binge time in no matter what definition you watch your Netflix shows in!

Does HughesNet have a data limit?

With HughesNet satellite internet, you get unlimited data. Your plan provides your base amount of data that you can receive at broadband speed. If you go over that, your speed with be reduced until the next billing cycle. However, we offer two ways to offset exceeding...

How fast is satellite Internet?

Cable and fiber are faster than satellite Internet right now because they are more common technologies and have been in use longer. The copper wires that transmit cable Internet are sometimes the same ones used to transmit analog phone signals! Satellite Internet...

Is satellite Internet the best option?

Many regions have access to either copper or fiber wires for transmission of Internet. However, remote regions, rural regions, and mountainous regions might be expensive to lay wires to. Plus, an Internet signal diminishes the farther it has to travel from the nearest...

Which HughesNet modem network should I use?

The HughesNet satellite Internet modem allows you to choose from two different networks: a 2.4 GHz connection and a 5 GHz connection. The 2.4 GHz option is best for long-range connectivity, and can cover longer distances and provide better connectivity when traveling...

What is HughesNet Gen5?

HughesNet Gen5 is the latest generation of HughesNet satellite internet service, and offers faster speeds, higher data caps, and integrated WiFi. HughesNet Gen5 also includes a 'Bonus Zone' which reduces the amount of data you use during non-peak hours (2am-8am).

How does satellite internet work?

Essentially your device will emit a signal that is then transmitted to a satellite dish via your modem. The signal is then sent to an orbiting satellite that relays that signal to your satellite provider. From there, the process is reversed, from provider, to the...

How much does HughesNet cost?

HughesNet satellite internet is available in four different tiers, ranging from $59.99 per month to $149.99 per month, with data packages ranging from 10GB to 50GB. All plans offer download speeds up to 25Mbps, and upload seeds up to 3 Mbps.

Can I get HughesNet in my area?

HughesNet satellite Internet is available in all 50 states to nearly 310 million people, making it the largest satellite Internet provider in the U.S. in terms of coverage area.

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